:: About Homebrewers Outpost

Homebrewers Outpost opened in 1995 and is owned by Scott and Rachelle Woodcock. Scott, Rachelle, Rob Owens, Stephen Helwig, Matt Oldham, Urs Riner, Craig Peterson and Eric Savelli make up the crew at the shop and we'll be happy to help you with any of your beer and wine making needs. The picture to the left is of a bunch of us with friends at last years 4th of July parade in Flagstaff, Arizona.


Our floats theme was "The Founding Brewers of America". If you're ever in our beautiful part of Arizona, please stop in and say hello.

Shipping
Small sized orders within the U.S. weighing less than 10 pounds will usually be shipped via USPS Priority Mail, larger orders are normally shipped UPS Ground. Orders to Alaska, Hawaii and APO boxes are normally shipped via USPS Parcel Post or Priority Mail. Expedited shipping to all destinations is available upon request.


Items shipped UPS Ground to the Northeast typically arrive in 5 business days, to the Southeast and Midwest in 4 business days, to the Northwest, Texas and Mountain States in 3 business days, to southern California and New Mexico in 2 business days and orders in Arizona are delivered next day.


Shipping charges will be calculated when you enter your zip code into the shopping cart.


Your Satisfaction is 100% Guaranteed!

Homebrewers Outpost stands behind every product we sell. If your not happy for any reason at any time with your purchase, just return the item with your invoice and we will refund 100% of the purchase price of the item, or offer you store credit, whichever you prefer.



Beer and Wine Kit Guarantee

We are confident that you will love the beer or wine that you make with our kits. If you're not, just send us the used caps or corks and we'll refund 100% of the purchase price of the kit or offer store credit.



Low Price Guarantee

You can count on getting the lowest prices at Homebrewers Outpost! If you find a lower advertised price for any item we sell...including our own catalog and newsletter...within 30 days of placing your order, we will refund you the difference. Items must be exactly the same (same model and manufacturer) and shipping charges must be considered. Copy of the retailer advertised lower price is required. Retailer must have the item in stock. This guarantee does not apply to clearance prices.

Retail Location

801 S. Milton Rd, Suite #2
Flagstaff, AZ 86001
(928)213-0803
Tues - Fri: 11:00am - 7:00pm
Sat: 10:00am - 5:00pm
Sun: 12:00pm - 5:00pm
Closed Mondays.

Returns and Exchanges

You don't need to call or e-mail for authorization. Just return your invoice along with the merchandise you're returning. Then send your return via your preferred carrier to:



Homebrewers Outpost
3850 E Huntington Dr
Building B
Flagstaff, AZ 86004

Warehouse closed on weekends.

If you've received defective, damaged or incorrect merchandise, please call us at 1-800-450-9535 before returning. Refunds or credit to your account will be handled quickly... usually within 3 weeks of the time you put the merchandise you're returning in the mail. And, if we have your e-mail address, we'll alert you as soon as your return is processed.



Questions?


If you have any questions, please e-mail us at outpost@homebrewers.com or call at 1-800-450-9535.